Terms and conditions

Our privacy policy

Our privacy policy complies with the General Data Protection Regulation of the EU. We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated in October 2021.

What information do we collect?


Our website collects non-personal information from our users through cookies and website analytics software (Google Analytics). Where additional and relevant permissions have been given, data may also be used by VoiceBox for our own use, including sending newsletters and marketing messages.

Young authors:

We will require email addresses of contributors aged under 18 in order to communicate with them about their copy. Data will only be collected from young authors for the provision of the service. Young authors can elect to write under a pseudonym and can request the removal of their data at any time in line with the 'right to be forgotten'. We define young authors for the purposes of data management as authors under the age of 25. Their data is stored and managed separately to other VoiceBox data.

Expert contributors:

We collect information from contributions for the purposes of VoiceBox only. Where additional and relevant permissions have been given, data may also be used by VoiceBox for our own use, including sending newsletters and marketing messages.

Your rights

You have the right to request access to your data, object to its processing, restrict the processing or request it to be deleted. We want to make sure that your personal information is accurate and up-to-date. You may ask us to correct or remove information you think is inaccurate.

You have a right to complain to the Information Commissioner’s Office if you are concerned about the way we are handling any of your information.

If you wish to exercise any of your rights, as listed below, please write to us at all@voicebox.site

  • Access to your personal information
  • Objection to processing of your personal information
  • Restriction of processing of your personal information
  • Rectification of your personal information
  • Erasure of your personal information.

If you make a request relating to any of the rights listed above, we will consider each request in accordance with all applicable data protection laws and regulations.

No administration fee will be charged for considering and/or complying with such a request unless the request is deemed to be excessive in nature.

Upon successful verification of your identity you are entitled to obtain the following information about your own personal information:

  • The purposes of the collection, processing, use and storage of your personal data.
  • The source(s) of the personal information if it was not obtained from you.
  • The categories of personal data stored about you.
  • The recipients or categories of recipients to whom your personal data has been or may be transmitted, along with the location of those recipients.

Reasons for collecting personal data

VoiceBox is a social enterprise created by young people and for young people. We listen to 14 to 25-year-olds around the world, share their voices and encourage organisations to make better services, products and policies for young people.

Any information and personal data we collect is solely for the purposes of carrying out our mission, delivering our projects and conducting research to help organisations make better services, products and policies for young people.

What personal data do we store?

You have the right to contact us to request access to the personal data we have stored.

We may hold some, or all, of the data below on you:

  • salutation
  • first name
  • middle name
  • last name
  • organisation name
  • organisation address
  • correspondence
  • job title
  • range of age
  • email address
  • phone number
  • job type
  • information you may have entered in a research survey or form

How do we use your personal information?

Personal information is never shared with third parties unless it is for a specific task related to the project (e.g. postal addresses for the delivery of magazines). Where information is shared with a third party we secure an NDA to make sure the data is not shared with any third parties.

Webpage privacy statement

When you visit our website, you leave electronic traces that show your path; information such as IP-address. We use this kind of information to better understand and interpret the traffic patterns and subsequently to improve the standards of our site – for the benefit of our visitors. We therefore process it on the legal basis of ‘legitimate interest’, as reflected in Regulation (EU) 2016/679 (“GDPR”) or its local equivalent.

The use of ‘cookies’

A cookie is a small text file that is placed on your computer to help the website analyse how you use the site.

This site uses cookies to measure the traffic on our site. Cookies contain information that can later be read by a web server in the domain that issued the cookie to you.

Google Analytics privacy policy

This website uses Google Analytics, a web analytics service provided by Google, Inc. (‘Google’). Google Analytics uses ‘cookies’. The information generated by the cookie about your use of the website will normally be transmitted to, and stored by, Google on servers in the United States. We will ensure that there are proper legal safeguards in place to ensure that your data stays protected.

Google will use that information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activities for website operators and providing other services to the website operator relating to website activities and Internet usage. You can refuse the use of cookies by selecting the appropriate settings on your browser; however, please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the collection of the data generated by cookies which relate to your use of this website (including your IP address) and the processing of such data by Google by downloading and installing the browser plug-in which is available at https://tools.google.com/dlpage/gaoptout/.

We also use Google Analytics Advertising Features to analyse aggregate demographic data for statistical purposes. Should you not wish that we do this, you can deactivate it through the Ads Preferences Manager. Additional information regarding terms of use and data protection is available at https://www.google.com/analytics/terms/ or www.google.de/intl/en/policies/.

Terms and conditions of use

By accessing this website, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

Use license

Permission is granted to temporarily reproduce the materials (information or software) on this web site for non-commercial transitory viewing only. This is the grant of a limited license, not a transfer of title, and under this license you may not:

  • use the materials for any commercial purpose;
  • attempt to decompile or reverse engineer any software contained on the web site;
  • remove any copyright or other proprietary notations from the materials.
  • This license shall automatically terminate if you violate any of these restrictions and may be terminated by us at any time.


The materials on the website are provided “as is”. We make no warranties, expressed or implied, and hereby disclaim and negate all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, we do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its web site or otherwise relating to such materials or on any sites linked to this site.


In no event shall we or our suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on the website, even if we or an authorized representative has been notified orally or in writing of the possibility of such damage.

Revisions and errata

The materials appearing on the web site could include technical, typographical, or photographic errors. We do not warrant that any of the materials on its web site are accurate, complete, or current. We may make changes to the materials contained on its website at any time without notice. We do not, however, make any commitment to update the materials.

Site terms of use modifications

We may revise these terms of use for its website at any time without notice. By using this website, you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

Other website links

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Whilst we endeavour to only link to appropriate sites we are not responsible for the contents of any such linked site. The inclusion of any link on our website does not imply endorsement by us of the site.


This website and its contents are copyright Youth Zone. All rights reserved. Reproduction of all or any substantial part of the contents in any form is prohibited. No part of the site may be distributed or copied for any commercial purpose without express approval.

Contact us

If you have any questions about these terms, or if you wish to exercise your privacy rights outlined in our privacy policy then please contact all@voicebox.site